12. What type of training is required to make adequate use of performance management systems?

These training helps provide support for an adequate use of performance management systems which Contribute to an organization's success by improving the performance.

The types of  training required are :

(1)   How to set up performance standard and objective

 To provide the employee with specific  performance expectations for each major duty and to carry out objective with the” SMART” concept.

(2)    How to measure performance.

To identify stars employee and underperformers , to implement career program, training, individual development plan

(3)How to provide feedback 

To Carry out an effective performance feedback process
4. Interpersonal skill:

• Two-way communication skills, for example oral and written, listening and questioning

•  Styles of behaviour, particularly emphasising the importance of a positive response and a confident professional manner, while remaining approachable and helpful.

• Leadership and team work.